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Insight IAPT has teams in Nottinghamshire, Derbyshire, Peterborough, Bassetlaw, Kent & Medway, Wirral, Newcastle upon Tyne, and Teesside. Our teams consist of a range of colleagues, all of whom have one main focus – to provide you with the best care possible. You can read more about our colleagues’ roles below.

Patient coordinators

Patient coordinators are our administration team. They will usually be your first point of contact with the service when you are booked in for an assessment. They are here to help and to answer any queries you may have throughout your journey in the service.


Psychological wellbeing practitioners

A psychological wellbeing practitioner (PWP) is often the first therapy staff member you will meet on your journey with Insight IAPT.

PWPs are specifically trained to carry out collaborative assessments. The assessment helps us to learn more in your own words about how your current symptoms are impacting for you at the moment. The PWP will then work with you to decide with you what the best option might be for improving them.

PWPs are trained in evidence-based cognitive behavioural therapy (CBT) interventions and can provide support for depression and a range of anxiety disorders. They may also introduce you to other services that may be of help to you.

The CBT support PWPs provide may be via video call, webinar, group, face-to-face, or telephone. They also support our digital CBT programmes.

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Cognitive behavioural therapists

Our CBT therapists have specific training to work with a range of anxiety disorders and depression, either one-to-one, in groups, or via video calls.

They can help you to explore physical symptoms; the thoughts you have about yourself, others, and the world around you; and the impact that your behaviour has on thoughts and feelings.

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Interpersonal therapists

Our interpersonal therapists are trained to work with depression using evidence-based interpersonal therapy (IPT).

They will help you focus on your relationships with others and on problems you may be experiencing, such as communication difficulties, grief, role transitions, or disputes.

You will explore how your mood can influence how you relate to the people who are close to you.

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EMDR therapists

Our EMDR therapists are trained in eye movement desensitisation and reprocessing (EMDR) for post-traumatic stress disorder (PTSD).

If you have experienced a traumatic event that is causing you distress, our EMDR therapists can help you to process the memories and improve your symptoms.

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Counsellors

Our counsellors are trained to use a particular model of counselling that is called person-centred experiential counselling for depression (PCE-CfD).

They will listen empathetically and can help you deal with any negative thoughts and feelings in relation to your low mood.

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Behavioural couple counsellors

Our behavioural couple counsellors are specifically trained to work with depression that is affecting the relationship between a committed couple.

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Employment advisors

If your current difficulties also include problems related to your employment, or you want to go into training, education, or employment, you may be referred to an employment advisor who can support you.

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Management team

Each of our services has a service manager, a clinical lead, and team managers who are employed to ensure the service runs smoothly and staff are supported to deliver quality care.