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Here at Insight IAPT, we really value your feedback.  We are always looking for ways to improve our services.

Feedback

If you receive treatment from us, you will receive a feedback form called a patient experience questionnaire (PEQ).

The form gives you an opportunity to give feedback on the care that you have received, and to give any ideas about how we could improve.

If you have finished your treatment with us but have not received a PEQ and would like to complete one, please download it below.

We want to make our services the best we possibly can, providing an accessible and high-quality experience. Sometimes, despite our best efforts, we may not always get it right for everybody. If you are not completely happy with our service and want to discuss this with someone, you can contact our Patient Coordinator team to give feedback.

A multi coloured wall of diamond shape tiles

At all times the therapist treated me with courtesy and respect and listened to me. I feel the therapy has been a great help.

Abstract coloured tiles

Peter was brilliant and throughout my CBT I have been able to develop new skills to improve my life. I feel a different person than when I started the process and Peter is to thank for that.

A multi coloured wall of diamond shape tiles

At all times the therapist treated me with courtesy and respect and listened to me. I feel the therapy has been a great help.

Abstract coloured tiles

Peter was brilliant and throughout my CBT I have been able to develop new skills to improve my life. I feel a different person than when I started the process and Peter is to thank for that.

A multi coloured wall of diamond shape tiles

At all times the therapist treated me with courtesy and respect and listened to me. I feel the therapy has been a great help.

Abstract coloured tiles

Peter was brilliant and throughout my CBT I have been able to develop new skills to improve my life. I feel a different person than when I started the process and Peter is to thank for that.